Thank you for choosing Unique Smart. We genuinely hope that you are satisfied with your purchase. However, if you are not completely happy with your item, we offer a flexible return policy for your convenience. Please review the following details regarding our return process:
All returns must be initiated within 7 days from the original purchase date. To be eligible for a return, the item must be in its original, unused condition, with all tags and labels intact. We understand that sometimes a product may not meet your expectations or preferences, and we want to ensure that you have the option to return it hassle-free.
To begin the return process, please contact our customer service team via email at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Our friendly representatives will assist you in generating the RMA number and guide you through the next steps. Once you have received your RMA number, securely package the item in its original packing, include your proof of purchase, and mail your return to the following address:
Please note that you are responsible for all shipping charges associated with the return. We strongly recommend using a trackable shipping method to ensure the safe delivery of your return. It is important to us that your return experience is smooth and convenient.